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How VoIP is dominating the Market?

2/20/2014

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Voice over Internet Protocol, or VoIP, is a communication option that many businesses and corporations use rather than a traditional phone system. VoIP converts a phone signal from analog to digital and an Internet connection is used rather than a phone network. This creates a faster communication option that is not only clearer but cheaper to operate. Modern technology is used fully and businesses are able to stretch their employees further to be more productive on a daily basis.

In the United States, VoIP has been integrated into business communication systems to provide owners with efficient telephone systems for employees. VoIP has even begun to enter into the residential sector, providing an affordable telephone service for home owners as well. However, in Europe, VoIP is used extensively and because internet access is at an all-time high, more than ¾’s of the area uses VoIP services, in both residential and commercial environments.

With VoIP, the service has provided boosted communication channels which can be used for both large and small business. The communication tool is almost at the point where it is a MUST, as individuals move away from traditional land lines to the internet based services. The growth only continues to increase with no signs of slowing down.

There are several reasons and aspects of VoIP that can prove why the service is dominating the market, but we are only going to cover a few of them below. In 2014, the service is only going to continue to gain momentum and the demand for VoIP in both homes and businesses will only continue to skyrocket. Check out the top services of VoIP below.

Mobile VoIP

Mobile options are a popular choice for VoIP as everyone is on the go. Whether it is at work or play, individuals want to be able to communicate on the go. By using VoIP via a mobile device, individuals can get the same great features from VoIP but on a mobile device. Mobile phones are at an all-time high in sales and in usage, and mobile VoIP services are in high demand across the globe. Personal and business use makes mobile options a must. Many companies are beginning to provide more Work At Home opportunities so VoIP will become even more important as this trend continues.

SIP Trunking

Enterprises are continuing to increase the use of SIP termination services, making SIP trunking a top VoIP service. Business communication can easily be simplified and boosted with IP-PBX and telephony services all routed via VoIP services. Data, voice and video are converged on one line with SIP trunking to only benefit the business. Hardware expenses are decreased and the company will be able to reap money saving benefits.

Wide Variety of Features

One of the main reasons that VoIP is dominating the communication marketplace is due to the fact that there are so many useful features that can be accessed. Such features include:

  • Auto Attendants
  • Voicemail
  • Caller ID
  • Call Routing
  • Dial by name directory
  • Call forwarding
  • Virtual extensions
  • Call logs
  • Unified messaging
  • Message on hold
  • Online fax
  • Desktop integration
  • Intercom
  • Call queues

With so many features, employees are freed from boring tasks and are able to organize the day more efficiently. Because employees can operate more efficiently, productivity increases, which then increases the customer experience as well as revenues of the company.

With VoIP, businesses can only enhance their services and performance. By adding VoIP, communication is maximized as the budget is minimized. Adding this service and moving away from traditional phone lines is not only simple but also a must if companies are to be able to remain competitive in the current marketplace.

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