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IPedge and Unified Communications

5/13/2016

2 Comments

 
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Imagine being able to manage your business communications how, where and when you want — via desk phone, smartphone, PC or tablet — in or out of the office, across platforms from Toshiba and third parties, including Microsoft Skype® for Business.
 
Imagine you could:  
  • See the status of colleagues before dialing them, then click to call or message them. 
  • Dial, answer or transfer calls without picking up the phone, just by using the mouse. 
  • Access your voice and email messages all in one place — from work, from your home email system, or from anywhere over the network. 
  • Have phone calls follow you wherever you go.
These unified communications (UC) capabilities and more have always been available for your Toshiba IPedge on-site phone system.  Now it is simpler than ever to explore UC and see the value it could add to your organization in convenience, productivity and performance.
Toshiba’s UCedge® extends unified communications across Toshiba phone systems and third-party devices — including selected smartphones, tablets, desktops and laptops.  With client software downloaded from the Google Play™ store or the Apple® App Store™, you can access the unified communications capabilities of your Toshiba business phone system from anywhere, while communications and connections flow across devices.
 
How it Works
With UCedge, your mobile device becomes a true partner with the Toshiba phone system.
Incoming calls.  When the softphone capability is enabled on the mobile device, incoming calls are handled just like any other extension on the phone system.  If the softphone is not enabled, the Toshiba IPedge® and VIPedge systems use the Follow Me feature to simultaneously (or sequentially) ring both your desk phone and the mobile device.
Outgoing calls.  With the softphone capability, outgoing calls are handled just like any other phone system extension, using your company’s Wi-Fi® network to access the phone system. Without the softphone, you can still make outgoing calls through the phone system (directly or with a system callback), enabling cellular calls at landline rates from end to end.  This option is a good choice for cases where long-distance or roaming charges would otherwise apply. Whichever way the call is placed, the called party sees only your office number caller ID, and least-cost routing reduces long distance and international charges as much as possible.
Call control.  The UCedge client automatically synchronizes with the contact list and presence status from the Toshiba phone system.  Your contacts are always up to date, and you can see the status — busy, available or away — of colleagues before dialing them. Access Toshiba phone system features from your mobile device. View, play, reply to and forward voice messages in a visual interface as well as manage status and greetings. You can even pair a Toshiba IP5000 series desk phone with a UCedge client to make calls and control calls to your IP5000 phone remotely from your mobile device.  You can be logged in to three devices at the same time.

To learn how you can take advantage of these Unified Communications options, contact Baron Telecommunications (360-734-5082).  Let's Connect.

About Baron Telecommunications 
Baron Telecommunications has been offering communication services for over 30 years now. We provide system assessment, installation, and ongoing service. We provide advanced products from Toshiba and Shoretel. Call us today (360-734-5082) for all your communication needs.  www.barontele.com
2 Comments
Arthur link
9/14/2016 12:54:43 am

Good, specific article on Telecommunications. I would highly recommend

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Monika@avaya aa1403015-e6 link
12/28/2018 08:24:35 am

There is quite important to know that one should know about this. To be honest this one will give a proper exposure to your knoeledge

Reply



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