This is the last post in a 3-part series discussion about headsets. Here we'll discuss cordless headsets and what they can do for you.
Cordless headsets consist of a headset top that is connected by radio to the base. The base is connected to the phone itself using a short cord. The base does double-duty in that it is the transceiver for the headset radio and is also the battery charger. The phone itself will either have a mechanical lifter (usually sold separately) that will lift the handset on an incoming call and put it back down when disconnected or an internal Electronic Hook Switch (EHS, we do love our acronyms) that will pick up and disconnect the call without the use of a lifter.
Advantages
Given that a cordless headset is, well, cordless you have a much greater freedom of movement than with a corded headset. This includes you head and the radius of how far you can move from the base. Most manufacturers will advertise their range as being up to 300’, but that is line of sight under optimal conditions. Experience shows that the practical range in your typical office environment is around 150’. Range is affected by the composition of the walls in your building, the amount of steel around you (shelving), and other physical factors. Also, if you are using a lifter or an EHS, you can pick up a ringing call, and then disconnect it, remotely by pressing a button on the side of the headset. You can also adjust the earphone volume and mute the microphone from the headset as well. That is all call control you have from the headset, though. If you need to do anything else with the call (i.e. putting the call on hold, transferring the call, making a call, etc.), then you will need to come back to the telephone.
Disadvantages
Cordless headsets do tend to be more expensive than their corded cousins. Also, they are susceptible to Electromagnetic Interference (EMI, again with the acronyms) from other devices that are in close proximity to the base. Look for radios, monitors, and routers that are nearby and move things around until the signal clears up. Also, they’re a little heavier than the corded variety, but you get used to it quickly.
The last few years has seen a growth in Bluetooth headsets that can be used with your telephone, PC, and cell phone. These are more expensive still, but offer the ultimate in versatility.
Until next time!
Team Baron Telecommunications
Cordless headsets consist of a headset top that is connected by radio to the base. The base is connected to the phone itself using a short cord. The base does double-duty in that it is the transceiver for the headset radio and is also the battery charger. The phone itself will either have a mechanical lifter (usually sold separately) that will lift the handset on an incoming call and put it back down when disconnected or an internal Electronic Hook Switch (EHS, we do love our acronyms) that will pick up and disconnect the call without the use of a lifter.
Advantages
Given that a cordless headset is, well, cordless you have a much greater freedom of movement than with a corded headset. This includes you head and the radius of how far you can move from the base. Most manufacturers will advertise their range as being up to 300’, but that is line of sight under optimal conditions. Experience shows that the practical range in your typical office environment is around 150’. Range is affected by the composition of the walls in your building, the amount of steel around you (shelving), and other physical factors. Also, if you are using a lifter or an EHS, you can pick up a ringing call, and then disconnect it, remotely by pressing a button on the side of the headset. You can also adjust the earphone volume and mute the microphone from the headset as well. That is all call control you have from the headset, though. If you need to do anything else with the call (i.e. putting the call on hold, transferring the call, making a call, etc.), then you will need to come back to the telephone.
Disadvantages
Cordless headsets do tend to be more expensive than their corded cousins. Also, they are susceptible to Electromagnetic Interference (EMI, again with the acronyms) from other devices that are in close proximity to the base. Look for radios, monitors, and routers that are nearby and move things around until the signal clears up. Also, they’re a little heavier than the corded variety, but you get used to it quickly.
The last few years has seen a growth in Bluetooth headsets that can be used with your telephone, PC, and cell phone. These are more expensive still, but offer the ultimate in versatility.
Until next time!
Team Baron Telecommunications
