"With Baron, I don't feel like I am just another customer when I call.
It's personalized service. And I feel everyone is honest and trustworthy."
-Squalicum Family Medicine, Morginn Babbitt, Practice Manager

Your team of seasoned and friendly professionals is dedicated to helping enhance your efficiencies, customer relationships, and profitability. On average, our consultants have worked with Baron and our clients for over 20 years each. We hope you will find them as engaging, friendly and knowledgeable as our clients have found through the years...

Phil Bratt
President

"It has been an honor to learn the telecommunications business from the ground up. I started over 37 years ago as a field technician, enjoying  my time with our clients, then moved into system design and sales, and getting to know a whole new set of needs. Ultimately, I had the privilege to purchase the company in 1986 and have worked to exceed our customers' expectations each and every day since."

When not at the office you might find Phil attending one of his kids sporting events, or on horseback, enjoying a Northwest trail with his wife.

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Marc Drost
Operations Manager

"I've been with Baron Telecommunications for 34 years. As Operations Manager, I truly enjoy creating happy customers that in some cases, ultimately become good friends. Our goal of being not only prompt in responding to a clients' needs, but in making sure we are thorough in the completion of our work, is very important to all of us in the Operations Department."

When Marc is not making happy customers, he really enjoys spending time with his family.

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Karl Washburn
Systems Consultant

"Since 1984, I’ve enjoyed filling the role as the link between our customer and this ever changing technology. It is my goal to first truly understand the unique nature of each business we partner with before proposing excellent solutions for their communications needs...in particular, solutions that will outlast expectations by adapting to change and deliver true value. It is a great satisfaction to get a referral from a client who recognizes the extra value they received from our team at Baron Telecommunications and our top tier product lines."

Karl is still hoping to experience the thrill of a hole in one. He thinks it may be a long wait.

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Pat Alexander
Solutions Technician

"As a Solutions Technician for the last 24 years, I've helped install both large and small phone systems for our clients. My greatest job satisfaction comes when a client has a unique problem that I haven't come across before, we create a solution that has never been done, and the client is happy with the results."
 
When Pat is not listening for dial tones, he enjoys the outdoors on his boat in the islands.

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Owen Simons
Solutions Technician

"I have worked at Baron Telecommunications for over ten years now as a Solutions Technician. I really enjoy the fast pace of the work and interacting with our customers. In many instances, we are working on our task while our customers are doing their normal work. It is very rewarding when our clients see us accomplish our project without any disruption to their work flow. This was a significant challenge when we did a large cabling job for a Bellingham client that included 13 miles of cables!"

During Owen's free time, he enjoys woodworking and running marathons.

Shawn Bogaards
Solutions Technician

"I have worked at Baron Telecommunications for 17 years as a Solutions Technician and really enjoy what I do!"

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Cathy Edmondson
Accounting Manager

"I love the personal feel at Baron Telecommunications, as well as the challenges presented each day  to help assure each of our clients of their connections. My part in doing this is to apply my accounting and management experience to accurately and completely help each client manage their account, keep current on their payment plans, and ensure that each maintenance contract is paid up to date. That keeps it viable all around!"

When Cathy is not crunching numbers, she enjoys spending time with her family, which is important to her. They love to volunteer, go camping and watch sporting activities together. 

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Lara Schaertl
Operations Assistant

"As Operations Assistant I enjoy being on the front line in helping customers solve their problems.  Being the liaison between the customer and technician is what makes my position exciting and enjoyable. My goal is to make the customer happy and satisfied!"

In Lara’s free time she enjoys being with her family and exploring the great outdoors.

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